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Service Lines are an Effective Means to Achieve Service Excellence

Service Lines are an Effective Means to Achieve Service Excellence

All healthcare organizations should aim for service excellence in everything they do. To deliver on this promise, many organizations look to service lines as a way to bring maximum value to their patients. Service lines have existed for 40 plus years because they’re...

Identifying and Retaining Leadership Talent

It’s a very sobering state of affairs.  Leaders are in great need more than ever due to the increasingly complex job of managing a global enterprise regardless of the industry.  A recent survey of 200 companies revealed that only 17% of executives were satisfied with...